In an ongoing effort to enhance our security and data privacy and to prevent unauthorised access, our Research and Development team have begun to implement two-factor authentication.

What is Two Factor Authentication (2FA)?

Two-factor authentication (2FA) strengthens access security by requiring two methods (also referred to as factors) to verify your identity. These factors can include something you know – like a username and password, plus something you have – like a mobile device to approve authentication requests.

Why two factor authentication (2FA)?

Two-factor authentication (2FA) is one of the best ways to protect against remote attacks such as phishing, credential exploitation and other attempts to take-over your accounts.

Without your physical device, remote attackers can’t pretend to be you in order to gain unauthorized access to your subscription.
By integrating two-factor authentication with your applications, attackers are unable to access your accounts without possessing your physical device needed to complete the second factor.

What you need to know for the authentication?

  1. On initial login, you will be prompted to verify your email address. 
  2. Once verified, you will then be prompted to select your preferred method of Two-factor Authentication.

The two methods available to you would be either

  1. Email verification or,
  2. OTP via SMS. 

Depending on your choice, the system will then guide you through final setup steps to complete your security upgrade.

When will we be implementing two-factor authentication?

17 November 2017.

Our support team will be on hand to guide you through the process to ensure a smooth transition during this upgrade process.

This content is restricted to subscribers